(+356) 2722 2804 or (+356) 7707 1497 Customer Support

Terms & Conditions

This page states the terms and conditions on which we supply any of the products listed on our website www.daves.com.mt to you. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions.

Use of the Site

The Site is provided to you free of charge for your personal use subject to these Terms.

By using the Site you agree to be bound by these Terms.

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.

Amendments

We may update these Terms from time to time and any changes will be notified to you via the email address provided by you on registration or via a suitable announcement on the Site. The changes will apply to the use of the Site after we have given notice. If you do not wish to accept the new Terms you should not continue to use the Site and the Online Stores. If you continue to use the Site after the date on which the change comes into effect, your use of the Site indicates your agreement to be bound by the new Terms.

Registration

To register and order on the Site you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. Please inform us of any changes to your information by updating your personal details to ensure that our records are correct.

Password and security

When you register to use the Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password, you should notify us by contacting Customer Services (see below for contact details).

If daves has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account without prior notice. daves’ Social Media Community Rules

We encourage comments on daves related subjects in an intelligent and constructive manner. We reflect a wide range of interests for the benefit of all of our users.

Treat others as you would like to be treated. Be polite, even if you disagree. Abusive language, aggression and bullying are not allowed (whether aimed at users, individuals, daves or other companies). Distressing content is also banned.

We will try to help you with any queries, but to respect your privacy we cannot ask for personal contact details on this page. It may be necessary to ask you to contact us via Private Message/Direct Message.

To safeguard the privacy of individuals any postings including information that may identify individual's offline will be removed.

Repeated duplicate postings (spam) by the same user or groups will be removed as they clutter up discussions for other users.

Comments subject to legal issues (slander, defamation, contempt of court) or publicizing / encouraging / endorsing illegal activity will be removed.

Content with overt religious or political bias intended to incite others will be removed. Aggressive lobbying that disrupts the community for other daves users will be removed.

Impersonating brands or other users or featuring licensed or copyright material is not allowed.

Content containing unverified or false claims about products will be removed.

Finally, daves retains the right to remove content posted on social media or block users from posting to any daves page for any other reason deemed necessary to create a helpful community.

Please respect all of Facebook's terms and conditions.

Please respect all of Instagram's terms and conditions.

Weighted items

When it comes to items which are sold by weight such as delicatessen, fruit, veg, fish, and meat the exact price charged will be based on the exact weight measure taken at preparation stage.

We will do the utmost to match exactly the weight ordered.

Delivery

The delivery service is available all over Malta and is strictly available to all orders placed via our website. Please ensure that all contact details are filled in prior to placing the order as it may delay the actual delivery date.

  • Minimum Order Value: €30.00.
  • Delivery charge: €5.00 when spending less than €75.00 - free when spending more than €75.00
  • Pick up Charge: €3.00 - free when spending more than €75.00
  • Deliveries are available only for the Island of Malta
  • All deliveries are offered up to Ground Floor Level

Any queries related to deliveries are to be sent to deliveries@daves.com.mt.

Returns

All returns are to be made at our store in Zebbug. Receipt is to be presented. Upon validation of the return, a credit note will be issued.

All returns must be effected within three (3) working days from delivery. They must be returned in exact condition and in their respective temperature.

The credit note will be deducted from the next order done at daves.

Availability of the Site

Although daves aims to offer you the best service possible, daves makes no promise that the services at the Site will meet your requirements. daves cannot guarantee that the service will be fault free.

If a fault occurs in the service you should report it to the Customer Services (see below for contact details) or by email at online@daves.com.mt and we will attempt to correct the fault as soon as we reasonably can.

Your access to the Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. daves will attempt to restore the service as soon as it reasonably can.

daves’ right to suspend or cancel your registration

daves may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms.

The suspension or cancellation of your registration and your right to use the Site shall not affect either party's rights or liabilities.

daves’ liability

The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.

Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up to date.

Third Party Websites

As a convenience to daves customers, the Site includes links to other websites or material which are beyond its control. daves is not responsible in any way for content outside the Site.

Miscellaneous

You may not assign, sub-license or otherwise transfer any of your rights under these Terms. If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

If you breach these Terms and daves ignores this, daves will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms.

Copyright

The site is owned and operated by Euston Co Limited, a company registered in Malta. All content of this website is fully owned by the company and cannot in any form or manner be replicated or used.